Information We May Collect from You

• register to use our site
• subscribe to our service
• search for a product
• purchase a product
• enter a competition/contest
• take part in a promotion or survey
• request a quotation
• download content
• register for a webinar
• visit us at a conference.
• request technical assistance
• complete any "contact us" form on our site

• information we collect about you, with regard to each of your visits to our site we may automatically collect the following information:
• technical information, including the Internet protocol (IP) address used to connect your computer to the Internet,
• login information, browser type and version, time zone setting, operating system and platform;

Information about your visit, including: 

• the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time
• the products you viewed or searched for
• page response times
• page interaction information (such as click-throughs)

Information we receive from other sources:

• we work closely with third parties (including, for example, business partners, sub-contractors in technical service, payment and delivery services, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Use of This Information

Information you give to us. We will use this information:

• to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us
• to provide, you with information about other goods and services we offer that are similar to those that you have already purchased or inquired about
• to provide you, with information about goods or services we think may interest you. If you are an existing customer, we will only contact you by electronic means (email) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data.
• to notify you about changes to our products or service
• to measure or understand the effectiveness of content and advertising we serve to you and others, and to deliver relevant content and advertising to you
• to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them

Sharing and Transfers of Information

We will not disclose your personal data to third parties, except in the following circumstances and in accordance with applicable law:

• with your consent
• with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries
• with business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you
• analytics and search engine providers that assist us in the improvement and optimization of our site

Information Security