Welcome to the Internet site of Cambridge Isotope Laboratories, Inc. (the "Web Site"). The Web Site is operated by Cambridge Isotope Laboratories, Inc. (referred to herein as "we", "us", or "our"). We believe that electronic privacy is a key element in the success of the Internet as a service and have created this policy statement to demonstrate our commitment to privacy. This statement describes what information we gather about our customers and how we use it. Our objective is to protect your personal privacy. As with any policy, it addresses general practices, and specific exceptions may arise from time to time. Since we may revise this policy periodically, we recommend that you review it on an ongoing basis.
Most of the information about us and our products posted on our Web Site is offered without collecting any personally identifiable information from you. However, if you wish to place an order or contact us, we must collect some personal information from you. You will know whenever we are collecting this type of information from you because you will have to complete a form. Generally, when you place an order, we collect only your name, street and billing address, zip code, phone number, e-mail address and credit card information.
HOW INFORMATION IS COLLECTED AND USED
We use personally identifiable information in a limited number of ways. We primarily use it to complete transactions you request. For example, if you place an order, we will use the personally identifiable information you provide to process that order, or if you request additional information we will use it to contact you. We will also use information we have collected to send you e-mail updates.
DISCLOSURE OF INFORMATION COLLECTED
We retain third-party companies to assist us in providing the products you order, such as hiring a shipping company to deliver a package. In these instances, we share your personally identifiable information with these third parties. However, we furnish them this information only to assist in the order fulfillment process, and they are allowed to use this information for this purpose only.
We provide security to protect certain information furnished by you. Specifically, when you provide credit card information, we use industry-standard secure sockets layer (SSL) encryption to protect it. We also encrypt your credit card number when we store your order. We do not share your credit card information with anyone else.
You may also write us at:
Cambridge Isotope Laboratories, Inc.
50 Frontage Road
Andover, MA 01810
call us at: (978) 749-8000
fax us at: (978) 749-2768
Thank you for visiting us at our Web Site.