Welcome to the Internet site of Cambridge Isotope Laboratories, Inc. (the "Web Site"). The Web Site is operated by Cambridge Isotope Laboratories, Inc. (referred to herein as "we", "us", or "our"). We believe that electronic privacy is a key element in the success of the Internet as a service and have created this policy statement to demonstrate our commitment to privacy. This statement describes what information we gather about our customers and how we use it. Our objective is to protect your personal privacy. As with any policy, it addresses general practices, and specific exceptions may arise from time to time. Since we may revise this policy periodically, we recommend that you review it on an ongoing basis.

INFORMATION COLLECTED
Most of the information about us and our products posted on our Web Site is offered without collecting any personally identifiable information from you. However, if you wish to place an order or contact us, we must collect some personal information from you. You will know whenever we are collecting this type of information from you because you will have to complete a form. Generally, when you place an order, we collect only your name, street and billing address, zip code, phone number, e-mail address and credit card information.

In addition to personally identifiable information, we may also collect some information about you using technology, so it may not be readily apparent to you that it is being collected. For example, when you enter our Web Site your IP address is collected. An IP address is often associated with the place from which you enter the Internet such as your Internet service provider, company or university. This information is not personally identifiable. We use this type of information to make our Web Site more interesting and useful to you. Our policy is not to combine this information with personally identifiable information, although in certain instances we may do so to identify a visitor in order to enforce compliance with our terms of use or to protect our Web Site, service or third parties.

We also use cookies, pieces of information our Web Site sends to your computer while you are viewing our Web Site that are then stored on your computer's hard drive. Cookies enable our Web Site to remember important information that will make your use of our Web Site more useful. Cookies, by themselves, cannot be used to determine the identity of any user. Depending on what your browser permits, you may have the capability to decline our cookies or ask your browser to indicate when a cookie is being sent. Please note, though, that if you decline our cookies or ask for notification each time a cookie is sent, you may not have access to certain features of our Web Site, and our ability to offer services to you may be diminished.

HOW INFORMATION IS COLLECTED AND USED
We use personally identifiable information in a limited number of ways. We primarily use it to complete transactions you request. For example, if you place an order, we will use the personally identifiable information you provide to process that order, or if you request additional information we will use it to contact you. We will also use information we have collected to send you e-mail updates.

DISCLOSURE OF INFORMATION COLLECTED
We retain third-party companies to assist us in providing the products you order, such as hiring a shipping company to deliver a package. In these instances, we share your personally identifiable information with these third parties. However, we furnish them this information only to assist in the order fulfillment process, and they are allowed to use this information for this purpose only.

It is our general policy not to disclose personally identifiable information to any other third parties. Please note, however, that we expressly reserve the right to disclose this information in certain limited circumstances, such as being required by law to do so, for example, to comply with a court order or subpoena; to enforce our Terms of Use; or to protect the safety and security of other guests on our Web Site. We believe disclosures of this type are rare.

CREDIT CARDS
We provide security to protect certain information furnished by you. Specifically, when you provide credit card information, we use industry-standard secure sockets layer (SSL) encryption to protect it. We also encrypt your credit card number when we store your order. We do not share your credit card information with anyone else.

CONTACT US
If you have any questions or concerns regarding this privacy policy or if you need further assistance, you may contact us by clicking "e;Contact Us"e; in the footer of any page of our Web Site, or by sending an e-mail directly to cilsales@isotope.com.

You may also write us at:
Cambridge Isotope Laboratories, Inc.
50 Frontage Road
Andover, MA 01810

call us at: (978) 749-8000

fax us at: (978) 749-2768

Thank you for visiting us at our Web Site.